Returns & Exchanges
At Home Canvas, we want you to love every piece you bring into your space, which is why we offer a 30-day return window for all furniture and decor. If a piece doesn't fit your vision, we will gladly assist you with a return or exchange to ensure your home feels just right.
Return Process
- 1.Initiate Your Request
Log into your Home Canvas account or use our Guest Portal to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.
- 3.Schedule a Pickup
Affix the prepaid shipping label provided via email and drop the package at a designated carrier location or schedule a home pickup for oversized furniture.
- 4.Receive Your Refund
Once our quality team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
